Established 1999

3000+ Kiwi Homes

0800 88 12 12

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Serene Window Screens

Undoubtedly the most practical addition to any home window.
Serene screens will leave you wondering why you never thought of them before.

Unlike conventional fixed screens, Phantom’s window screens won’t get in the way of your view — they retract out-of-sight when not in use. Giving you protection from insects, shade from the sun and privacy, they’re discreet and will match with your home’s design.

Phantom Serene Window Screens are an elegant pull-down retractable screen specifically designed for windows. The Serene is designed with built-in catches inside the bottom of the tracks, eliminating the need for a magnetic profile or magnets to hold the slide bar down when in use.

Professional Installation

Professionally installed by local experts who know the product so you get the most from this incredible accessory.

Control Environment

Choose from fabrics and mesh that can provide insect protection, solar heat control, natural ventilation or privacy.

Fits Most Window Sizes

Our screens fit nearly all window types including casement, awning, single & double-hung, sliding and tilt & turn.

Limited Lifetime Warranty

Our Limited Lifetime Warranty provides homeowners additional peace of mind. We standby the quality of our product.

Custom Colours & Mesh

We can custom match the colour of your existing window. Mesh options for insect protection, shade and privacy.

Solid Mesh Retention

Our proven (and stylish) system helps prevent the mesh being blown out of tracks in light breezy conditions.

Enquiry Form

Grab a quote quickly and easily by sending a little information.

Invisible When Not In Use

Enquiry Form

Grab a quote quickly and easily by sending a little information.

Frequently Asked Questions:

What is a Retractable Fly Screen?

A retractable screen is a screen that rolls away onto a roller (sometimes pleats or folds away) when not in use. 

Phantom Screens are New Zealand’s original and leading provider in retractable screens.

Take control of the climate, insects or your privacy with our elegant and premium retractable screen products. Our experts know the best solution for your home and our products are higher in quality, look better and last longer than other options.

The best part is when the screen is not in use, it retracts out of the way and you wouldn’t even know it is there as it is seamlessly matched to your decor.

Contact Phantom screens for a free measure and quote and love your living environment more with this premium accessory.

Do you do Privacy Screens?

The mesh selection determines the level of privacy from a screen. If privacy is the goal then a mesh that is more closed can be used to make the screen less visible.

Being less visible means the mesh is more closed so airflow is reduced. Unless privacy or shade  is not a priority then we always suggest an open insect mesh for greatest airflow.

However, the mesh can be used as a privacy layer of the neighbours.

There is always some visibility unless blackout as a mesh option is selected.

The neighbours or neighbourhood don’t need to follow your home life. You shouldn’t give up on the best of the outdoors either.

Our experts know the best solution for your home and our products are higher in quality, look better and last longer than other options.

The best part is when the screen is not in use, it retracts out of the way and you wouldn’t even know it is there as it is seamlessly matched to your decor.

What is a High Visibility Fly Screen?

A high visibility insect screen allows for the outside to be easily visible. It is ideal when a view needs to be preserved. While it is easy to see through it must also be closed enough to prevent insects from coming into the home. The image below saves your home from being a landing ground for insects without compromising the great New Zealand landscape.

The image below is an example of our rollaway screen. All Phantom Screens have a selection of mesh options for you to choose from. Contact us today to book a measure with us!

Book a Measure!

What is your warranty on the screens?

We are known for the best warranty in the industry. This is possible because we only use the highest quality products and materials available.

We keep your details for reference but it is wise to keep a copy of your purchase for suture reference to make things quick and easy should any issue arise.

We stand by our products so even if accidents happen, we will look after you. Repairs and maintenance are part of the service. We have been here for over twenty years and plan to be here for many more so just let us know if you ever have an issue.

The warranty document is available on our resources page or downloadable on the below link.

How much does a screen cost?

Phantom screens are custom made to measure. In most cases the price of the screen is determined by its size.

If you are eager to get a price based on your own measurements, then it is important to make sure you take the correct measurements. You can find measuring guides on our resources page that indicate how to measure openings (not any fixed panels).

We will need to visit and confirm the measurements to make sure we have what is required for the best possible outcome for your home.

Our “Quick Guide & Next Steps” document can be downloaded below here, it offers a bit of a guide for a few different sized screens to give you an idea. It is important to note that Phantom Screens does not cater for the “cheapest” screen. We only work with and deliver the best available products so we always advise to check sample or display products closely and ask about warranties and how the screens are fitted.


Can I fit them myself? DIY Friendly?

Our screens are always fitted by Phantom-trained experts, so you don’t have to worry about learning the technicalities of the installation. The price of your screens always includes the cost of installation unless otherwise specified. Our aim is that the whole process will feel like nothing more than a gentle breeze before and after we visit.

If you are interested in becoming a Phantom screens installer in your area then please contact us.

When will my screen be installed?

At Phantom we endeavour to have your screen ordered, powder coated (to your desired colour), assembled and installed within a four to eight weeks from the approval of the quote. Some products are made in our factory in Australia and that can add a couple of weeks to the process if transport isn’t effective at the time.

At times we have experienced supply and “pandemic” issues that has unfortunately prolonged timeframes. We are forever making improvements to prevent this from happening.

Also expect some delay to the above timeframe during peak seasons when demand can quadruple overnight.

Can I choose the the colour of the screen?

Yes! The aluminium components of the screen be finished in any of the Dulux powder-coating colour range. If unknown, we can use the colour sample booklet to select or match a colour with you when onsite.

We’ll also work with you on any custom finishes or bespoke colours to make sure your screens are carefully integrated with your décor.

Are good quality insect screens worth it?

Yes, yes & yes! While we maybe a little biased, but without even considering the huge saving of annoyance from flies and mosquitoes you would receive by not having quality mosquito screens.

Consider the cost of ten years worth of cans of fly spray. Now consider the cooling cost by keeping your house shut-up. Then there is the fly poo on paint work being cleaned or repainted.

Get them, you won’t regret ’em and when choosing, buy nice or buy twice. 

How do fly screens stop mosquitos?

It is all in the MESH!

Decades of experience have meant Phantom had time to work out that the spaces in the mesh can’t be too small, or it begins to block fresh air. After all, this is the reason for having the window open! However, the gaps need to be small enough to prevent all the pesky NZ insects entering your home.

Mosquitos are easy to stop. But, in New Zealand we have various smaller and equally annoying bugs that need to be kept out.

Unless you intend to block the sun, light or provide privacy, our default mesh will keep those pesky insects out of your home. 

While the term “fly screens” is usually used to describe the insect mesh, it typically refers to mesh that can block a whole host of insects, big and small.

Does the mesh break or need to be replaced?

Of the screens we have been installing throughout New Zealand for more than 22 years, we typically are only going back to replace (sometimes only clean) meshes after 17-18 years. Meaning that structurally our screens are still in good tact, and only the mesh itself is need of small repairs.

BUT mesh quality varies and we have been asked to rip out and replace non-Phantom window screens and broken insect mesh – Because our clients have found that their screens haven’t lasted as long as our mesh in the screens we supply.

If not looked after, the mesh is the component of the screen that is most likely to need replacing. Our experts will whip out the mesh and replace it with a brand new mesh. Because replacing an entire screen and frame can be costly this type of repair is relatively cheap.

The process for having this done is just as easy as buying a new screen for your home. Follow our enquire page and fill out the prompts selecting repair instead on on-site measure. How easy is that! 

Do we offer Pet Proof Screens?

Yes! Phantom Screens in the USA, considered that not all homes have the same needs. Because of this, we designed a “pet proof screen”, this means the mesh component of the screen is reinforced. Hooray! All of our screens are fit to measure. Meaning we are happy to discuss a screen, with the appropriate pet mesh.

If a zip track model, of our outdoor or indoor screen is chosen. The pet mesh, can then be fitted inside the Cocha screen, and a Rollaway door screen. Because both screens are pulled tight, into the bottom tracks. Our furry counterparts will find it difficult to damage.

NOTE: This does not mean that consistent force, will not eventually cause wear and tear.

Are there other screen options?

The flat meshed screen can be easily replaced. This is a decent alternative for a small saving. It is advised, that this may not stand the test of time, because the screen will need an entire replacement if it is scored.

A pleated door screen is stronger, because it is fabricated with a fibreglass mesh. These pleats make it easily visible for your pets to visually see, meaning the likelihood of unforeseen damage is lower.

Can I have an animal flap installed?

Phantom Screens are unable to offer this at the moment. Our belief is that it risks the integrity and life of your product, and a quality assurance is our priority.

Our Experience

After a seamless installation, a clients well-loved farm dog, ran full pelt into a pleated screen. He bounced off graciously, with no long-term issue to the screen.

Whether you need our maintenance handbook, a friendly chat, to book a repairman or a measurement. We are ALWAYS willing to provide you with support. Contact us today!